About VMS

We rent your unused points. You get paid.

Fall back in love with your timeshare

Vacation Management Services is a free timeshare points management program that helps owners get value from their vacation ownership once again.

VMS was founded to provide honest and reliable support to frustrated timeshare owners holding onto unused points. Founder and CEO Tina Williams started VMS in 2013 after many years in the timeshare industry. She saw a need for transparent and easy solutions for vacation owners by paying them for their unused points and managing the entire rental process from beginning to end. Our goal is to help you fall back in love with your timeshare.

Vacation Management Services
Vacation Management Services

Masters of matchmaking

We’re really good at matching vacationers with your points, which is why we like to think of ourselves as master matchmakers. The reason why we’re confident is because our business model is built on the powerful marketing reach of our travel agency, Tripbound. Because we are in charge of advertising and renting your points, we can stand behind our promise to program participants, each and every time.

Our strong marketing and distribution relationships allow us to rent over 98% of our inventory, annually, and garner the absolute highest payouts we can for you.
Vacation Management Services

Going Steady

Customers turn to VMS after experiencing the frustration of seeing their timeshare points go unused. What they find is a lasting relationship that allows them to manage their points and continue to enjoy their vacation membership for years to come.

VMS Community

A Culture of Giving

VMS gives back to create more meaning in the work we do each day. Our mission from the very beginning was to enrich the lives of both our customers and team members. That’s why we believe in a healthy work-life balance—time dedicated to enjoying family and friends, traveling, volunteering, and personal growth.

Expressing Gratitude

Volunteerism gives us each a chance to express gratitude for our success. We enjoying giving back to our community through various volunteer opportunities, especially when our families join in. We’re especially busy in the spring and fall with school carnivals and community races, but we also routinely volunteer with groups such as the Peninsula Food Bank and Summer Meals for Kids, which provides free lunches to school-aged kids in Williamsburg.

Our team loves that we’re able to demonstrate the power of giving to our families, and we think our kids will look back one day and remember that VMS’ top priority was to make people’s lives better. Period.

Our Team

Vacation Management Services

Tina Williams

Tina Williams

CEO & Founder

VMS’s CEO and Co-Founder, Tina balances the day-to-day operations of the business with the team’s long-term vision for the future. A graduate of Old Dominion University with a Bachelor of Science in Human Services Counseling, Tina has a unique ability … Read more

VMS’s CEO and Co-Founder, Tina balances the day-to-day operations of the business with the team’s long-term vision for the future. A graduate of Old Dominion University with a Bachelor of Science in Human Services Counseling, Tina has a unique ability to connect with the VMS customer base. Her favorite place to travel with Tripbound? Orlando, Florida, where she loves to visit with her husband and young daughter, and usually a number of extended family. When she isn’t working you can find Tina managing play dates and after school activities for her 1st grader, and planning her next vacation.

Kim Pietsch

Kim Pietsch

Operations Director

A graduate of the University of Virginia, Kim has been a Virginia resident her entire life. In her spare time she loves trying out new recipes and exploring all the fun things Williamsburg has to offer with her husband, toddler, and Puggle. When she gets time … Read more

A graduate of the University of Virginia, Kim has been a Virginia resident her entire life. In her spare time she loves trying out new recipes and exploring all the fun things Williamsburg has to offer with her husband, toddler, and Puggle. When she gets time to herself she enjoys practicing yoga. A former wedding planner, Kim understands the value of quality customer service.

Hannah Collins

Hannah Collins

Support + Resort Specialist

Hannah, a Williamsburg native through and through, recently rejoined the Tripbound team after taking some down time to plan and execute both (yes, two) of her weddings to her husband and to welcome the birth of their daughter last summer. She holds a … Read more

Hannah, a Williamsburg native through and through, recently rejoined the Tripbound team after taking some down time to plan and execute both (yes, two) of her weddings to her husband and to welcome the birth of their daughter last summer. She holds a Bachelor of Science in Mass Communication from Virginia Commonwealth University and enjoys interacting with and assisting owners and travelers alike as well as getting her feet wet with new product development. When she’s not working, changing dirty diapers, singing the theme song to PAW Patrol or coupling her husbands mismatched socks, she takes pleasure in baking, binge-watching old Jeopardy episodes and spending time in the great outdoors with her family. Hannah has her eye on Tripbound’s WorldMark West Yellowstone for next family adventure.

Caroline Silbey

Caroline Silbey

Resort Specialist

From Florida to Montana, Caroline has lived all over the U.S.—and did a stint in Italy. She’s a Charleston girl at heart, however, and is happiest in the middle of cities with lots of culture and no shortage of things to do. She brings her love of adventure … Read more

From Florida to Montana, Caroline has lived all over the U.S.—and did a stint in Italy. She’s a Charleston girl at heart, however, and is happiest in the middle of cities with lots of culture and no shortage of things to do. She brings her love of adventure and skill for research to the role of Resort Specialist, and is always happy to find the answers to whatever questions travelers have on their minds, no matter how obscure. When she’s not reading about her favorite artists or writing stories, Caroline is plotting a trip to the Wyndham Kona Hawaiian. Why? Because she needs to cross Hawaii off the list!

Megan Whaley

Megan Whaley

Resort Specialist

Megan is a California girl, although she has lived in Williamsburg almost her entire life. She is a graduate of Liberty University where she studied Business Finance. Providing excellent customer service is a huge priority to Megan, and she brings more than … Read more

Megan is a California girl, although she has lived in Williamsburg almost her entire life. She is a graduate of Liberty University where she studied Business Finance. Providing excellent customer service is a huge priority to Megan, and she brings more than 10 years of customer service experience to the Tripbound team. In her free time, Megan enjoys trips to the beach and spending time with her husband, two children, and dog Lucy. She also enjoys drinking coffee, organizing, and finding awesome shopping deals. Megan’s travel wish list includes a trip to Hawaii and exploring the mountains in Colorado.

Nicki Brokaw

Nicki Brokaw

Customer Support

Nicki is a Colorado native, but has had the opportunity to travel often as a military family. Having earned an undergraduate chemistry degree with a minor in biochemistry, and a Master’s in Teaching, she brings a wealth of problem-solving and critical thinking … Read more

Nicki is a Colorado native, but has had the opportunity to travel often as a military family. Having earned an undergraduate chemistry degree with a minor in biochemistry, and a Master’s in Teaching, she brings a wealth of problem-solving and critical thinking skills to the administrative and customer support team at Tripbound. In her spare time, you can find her exploring Colonial Williamsburg with her family, visiting the numerous parks around town, or working out. She also enjoys solving puzzles and reading to exercise her mind. Next up on her getaway list? Taking her kids to Disney World and escaping with her husband to St. Maarten.

Lyra Hale

Lyra Hale

Resort Specialist + Support

Lyra, a fan of exploring new cities herself, brings a serious knack for organizing, multitasking, and attention to detail to her role as Tripbound’s calendar manager. She’s, without a doubt, dedicated to ensuring that availability for each resort is up-to-date … Read more

Lyra, a fan of exploring new cities herself, brings a serious knack for organizing, multitasking, and attention to detail to her role as Tripbound’s calendar manager. She’s, without a doubt, dedicated to ensuring that availability for each resort is up-to-date to match more travel-loving families with their perfect vacations. As an English Education major, Lyra is seriously passionate about literature and theatre. And, whenever she has a spare moment, you can find her hanging out at theme parks, trying new restaurants, and cooking. Up next on her travel wish list? New York City because, well, pizza and bagels! Need we say more?

What our customers are saying about VMS

El A.

Fishers, IA

“From our first conversations, VMS staff have been courteous, competent, and thorough. We look forward to doing more with VMS in the future. We will do so with complete confidence.”

Arlene U.

Reading, PA

“One could only wish all companies were as pleasant and competent to deal with as VMS. They establish a partnership and relationship with you through frequent communication. This is the best solution for timeshare owners seeking reasonable compensation for unused points.”

Daryl D.

Scotts Valley, CA

“I was excited with the efficiency that they showed in managing my account and even more so with the speedy way in which they reimbursed me for my points.”

Better Business Bureau Accredited BusinessGreater Williamsburg Chamber & Tourism Alliance
Vacation Management Services
Vacation Management Services
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Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services
Vacation Management Services